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Research Administration Specialist - Center for Scholarly and Creative Excellence

Apply now Job no: 492795
Work type: EAP - Executive, Administrative, Professional
Location: Allendale
Categories: Ctr for Scholarly & Creative Excellence

Position Summary:

The Center for Scholarly & Creative Excellence (CSCE), GVSU’s central research-administration office, seeks a dynamic, service-oriented research-administration professional to fill this brand-new, early-career position. The position is comprised of three main areas of responsibility: (1) new project intake and assessment, (2) coordination and support of process-improvement initiatives, and (3) electronic research administration (eRA) system support, coordination, and management.

Under the direct oversight of the Vice Provost for Research Administration, the successful candidate will join a team of established research-administration personnel in research compliance, sponsored programs, technology commercialization, and undergraduate research in the service of a vibrant and growing portfolio of research activity. 

We’re looking for a take-charge individual who enjoys working with a diverse range of people; driving positive change; teaching and learning new knowledge and skills; and who thrives in a fast-paced, deadline-driven work environment. The successful candidate will have immediate opportunities to contribute substantially to the CSCE’s strategic efforts in process improvement, outreach, training, and more.

Required Qualifications and Education:

  • Baccalaureate degree from an accredited college or university
  • Background in and general understanding of the functions and purpose of Research Administration
  • Demonstrated experience working with databases (e.g., MS Access) to create and generate reports
  • Excellent interpersonal skills; ability to develop and maintain effective working relationships with faculty and staff members, supervisors, job contacts, and students
  • Strong written communication skills
  • Demonstrated ability to work independently and in groups
  • Demonstrated ability to coordinate multiple tasks; position requires the management and analysis of multiple, complex assignments from different areas at any given time
  • Willingness to be flexible with work schedule to accommodate special events
  • Demonstrated experience in customer-service delivery
  • Demonstrated experience working with individuals from diverse backgrounds and perspectives
  • Demonstrated experience in a position that required the use of sound judgment and creativity to solve problems and perform well in ambiguous situations 

Preferred Qualifications and Education: 

  • Master’s Degree in research administration or related field of study
  • Basic understanding of research and/or other types of sponsored agreements (contracts)
  • Demonstrated experience using eRA systems (e.g., CITI, Epigeum, IRBManager, InfoEd, Kuali Coeus, Cayuse Research Suite, Visual Compliance, etc.)
  • Demonstrated experience with workflow software packages (e.g., MS Visio)
  • Advanced skills in MS Access and Excel
  • Technical expertise in database utilization and data visualization
  • Experience supporting administrative (especially research-administration) functions in a large college or university setting

Responsibilities – Essential Functions: 

  • Serves as the intake coordinator for all new projects submitted to Research Administration

    • Documents, reviews, receipts, and triages new project requests to the appropriate research-administration offices (Office of Sponsored Programs, Office of Research Compliance & Integrity, Technology Commercialization Office, High Performance Computing, and the Office of Undergraduate Research and Scholarship)
    • Supports and coordinates data- and record-retention activities for the research-administration offices
  • Serves as administrator and data manager for all eRA systems, including Cayuse 424, IRB Manager, Epigeum, Visual Compliance, My Apps, Banner, OnBase, and Microsoft Access (database)

    • Provides high-level business process analysis and leadership for eRA systems
    • Documents business requirements and translates them into functional system-design specifications
    • Coordinates with appropriate research-administration team members to test and deploy new system modules and enhancements as they are developed or adopted
    • Maintains and maximizes the value and inter-connectivity of all eRA systems
    • Develops a library of standard reports and designs ad hoc reports as requested by users. Serves as primary end-user support contact
    • Ascertains user needs and campus reporting requirements for all eRA systems, including operational metrics
    • Devises solutions to intra-system reporting needs
    • Assists in the development of data entry and maintenance protocols and service metrics
    • Ensures data integrity and accountability within the eRA systems of record
    • Serves as a key liaison between GVSU Information Technology (IT) and research-administration units for all eRA systems
    • Manages and maintains eRA systems by updating user roles and maintenance tables
    • Monitors and plans implementation of new software releases and new modules
    • Troubleshoots system issues and resolves them in collaboration with eRA systems vendors and GVSU IT
    • Serves as the lead contact between CSCE and all eRA systems vendors
    • Provides internal and external training and tech support for all eRA systems utilized within the research-administration community
    • Develops user manuals and training materials and coordinates and provides campus-wide training on the systems
    • Develops and maintains web-based dashboards for self-service data needs of the GVSU research administration community
  • Participates in process-improvement initiatives

    • Develops and maintains written procedures and process flows that describe and formally document eRA functions
    • Coordinates process-improvement activities

Responsibilities – Non-essential Functions

  • Performs other related duties as assigned by a supervisor


  • Position is permanent, full-time at 100% FTE (40 hours a week).  GVSU is an employer of choice with excellent benefits including retirement and vacation plans.  Salary is commensurate with qualifications and relevant experience.

Department/Division:  Center for Scholarly and Creative Excellence

Campus: Allendale

Application Deadline Date:  Open until the position is filled.

How to Apply: Apply online at  Include a cover letter and resume (or CV).  The online system will allow you to attach these documents electronically.  If you need assistance or have questions, call Human Resources at 616-331-2215.

Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. The University will provide reasonable accommodations to qualified individuals with disabilities. See [Include the following for job advertisements:] TDD Callers: Call Michigan Relay Center 1-800-649-3777.

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