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Temporary Dispatcher/ Communication Specialist - Department of Public Safety

Apply now Job no: 492821
Work type: DPS - Public Safety
Location: Allendale
Categories: Public Safety/Police/Security

Summary:
This position performs a variety of communication and operational duties in support of the Grand Valley Police Department and Pew Campus Security. The dispatcher will monitor all incoming phone lines as well as audio and video surveillance equipment. This will include but not be limited to the center computer terminal and base radios. This position is considered essential personnel, which means, the Dispatcher will be required to come to work or be called in to work in cases of emergency, inclement weather or other staff shortages.

Responsibilities:

  • Oversees and monitors communication and dispatches activities for multiple campus
  • Operates a multi-line telephone system to direct calls to appropriate personnel, providing information as requested.
  • Provides flexible, responsive and high quality service to all this includes the students, community, staff, or
  • Documents all pertinent information relating to incidents on campus, personnel matters, etc. on the computerized incident reporting management
  • Follows departmental policies and appropriate laws.
  • Actively supports the teaching and learning process; practicing honesty and integrity in and out of the department; strives to create and support a student-centered environment while fostering academic innovation and
  • Enters security incident data into an automated record management
  • Works actively with other areas of the college to ensure a spirit of college wide collaboration, collegiality, civility, and
  • Provides routine information to the public .
  • Prepares and submits electronic work orders to the Facilities Department (when applicable).
  • Handles confidential information
  • Attends required
  • Review a daily pass on log for any need to know informatio
  • Testifies in court
  • Performs other duties as

Required Qualifications:

  • High school graduate.
  • Demonstrated experience to successfully maintain positive intercultural and interpersonal relationships.
  • Demonstrated experience to successfully provide quality customer.
  • Demonstrated experience  to successfully  maintain satisfactory  work  performance  and attendance.
  • Possess strong verbal and written communication skills with an ability to stay calm under rapidly evolving situations.
  • Demonstrated experience to successfully to use various computer software applications.
  • Demonstrated experience to successfully operate office equipment.
  • Demonstrated experience to successfully work independently, organize own work.

Preferred Qualifications:

  • Some college course work.

Working Hours:
There is an averge of 29 hours per week average and the candidate must be willing to work weekends and/or holidays. The candidate must be available for any shift where coverage may be needed.

Salary: $13.00 per hour

Application Deadline: April 27, 2018

How to apply: Apply online at jobs.gvsu.edu and select "Apply now". Include a resume with application. The online system will allow you to attach these items electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. If you need assistance, contact Human Resources at 616-331-2215.

Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. The University will provide reasonable accommodations to qualified individuals with disabilities. See www.gvsu.edu/affirmative/. [Include the following for job advertisements:] TDD Callers: Call Michigan Relay Center 1-800-649-3777.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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