Program Manager, Learning Services - Philanthropy Center
Job no: 494457
Position type: EAP - Executive, Administrative, Professional
Location: Grand Rapids
Categories: Center for Scholarly & Creative Excellence
Summary: As the Program Manager you will collaborate with the Learning Services team and across Johnson Center staff to scope, develop, design, and manage curricula, professional education, training, and tools for learning across the philanthropic sector. For instance, this means you will be responsible for learning about the courses and content we offer and understanding which types of nonprofit and/or foundation practitioners would find them valuable, strategizing about effective presentation styles and representing the value of the content in various environments. You will develop and manage content and curricula for The Grantmaking School and/or Nonprofit Services, contribute to strategic partnerships that advance the goals and objectives of the Learning Services team, and leverage nonprofit experience to impact the field of philanthropy.
With support from your colleagues, your job will then be to scope projects and identify the professional development and educational needs of potential Learning Services clients. Priorities include working across integrated teams to tailor curriculum for courses, intentional planning to develop strategic frameworks, provision of nonprofit facilitation and coaching services, and curation of content/learning activities for maximum impact. Successful contractual relationships will include strategic outreach and partnership development over time, understanding and targeting constituency audiences with a variety of learning styles, active presentation capacity at the highest level, and, most importantly, taking the time and care to fully understand the Johnson Center’s work and why it is impactful for the nonprofit field.
The Program Manager will regularly meet one-on-one with the Director of Learning Services, who will work closely with you and support you regarding project selection, client engagement, qualitative research, and workshop presentations. On-the-job training and professional development opportunities will be available.
Required Qualifications and Education:
- Bachelor’s degree.
- Strong communication (written and oral), conceptual, presentation and organizational skills.
- Demonstrated proficiency with office computing technology and software.
- Strong cultural competence, collaborative, and interpersonal skills and the ability to work effectively as part of multiple teams.
- Ability to assess complex situations with a positive orientation to collaboration and problem solving.
- Ability to develop engaging content geared to adult leaners using a variety of media.
- Understanding of effective presentation design including accessibility features and application of Universal Design principles.
- Demonstrated experience and capacity to identify, define, and achieve goals related to diversity, equity, inclusion, and racial justice in nonprofit and philanthropic environments.
- Basic understanding of Human Centered Design principles and practices.
- Experience managing projects and knowledge of project management methods.
Preferred Qualifications and Education:
- Master’s degree in a field related to philanthropy, education, or evaluation.
- At least 3+ years of documented experience working in or with the philanthropic/nonprofit sector or in designing, developing, and maintaining education programming and/or curricula.
- Understanding of multiple professional roles and responsibilities in foundations and nonprofits.
- Demonstrated annual fund expertise, fundraising campaign management and/or grant writing fundamentals.
- Specialization in data demographics and various constituency audiences.
- Visual and artistic talent including, but not limited to, the ability to create imagery out of ideas, and presenting facts in interesting ways.
- Working knowledge of project management tools (e.g. Asana, Salesforce, QuickBooks) and visual design tools (e.g. illustrator, Photoshop, Canva, etc.)
- Working knowledge of screen casting/video editing tools (e.g. Camtasia, Adobe Captivate, etc.)
- Working knowledge of website, CRM, and email management platforms, (e.g. Eventbrite, WordPress, Mailchimp)
- Experience developing, managing, and interpreting/applying program evaluation.
- Familiarity with AP and APA Styles.
Responsibilities – Essential Functions:
- Create client proposals for tailored courses, open courses and consulting services that align with Johnson Center values and strategic direction.
- Manage workplan development for the creation of new and advanced course offerings for The Grantmaking School in alignment with departmental goals.
- Support the development and consistency of content standards that are employed for all LS content and include in-person, virtual, and hybrid formats.
- Contribute to Learning Services team to help craft strategic vision and program plans.
- Collaborate with Learning Services, Community Data and Research Lab, and Communications to ensure interdepartmental offerings that support research and thought-leadership initiatives.
- Develop new programmatic content with Learning Services staff, consultants and thought leaders to design events and courses that increase online presence, including website content.
- Serve as a internal consultant, facilitator, conversation partner and strategist for both grant making and nonprofit leaders.
- Collaborate within the Learning Services team to maximize the impact and outcomes alongside other staff, graduate assistants, colleagues, applied research partners, etc.
- Support competency model/badging across Learning Services programs.
- Systemic evaluation and revision of model(s)
- Coordination of badging system that engages and builds on existing GVSU programs (i.e. Seidman College of Business, the School of Community Leadership and Development within the College of Education and Community Innovation, GVSU Badges, etc.)
- Develop and manage content and curricula for The Grantmaking School (TGS) in alignment with the JCP Competency Model(s) with a focus on technical development, design, and management based on recognized instructional design principles, adult learning theory, and embedding DEI principles across programming.
- Stay abreast of emerging research, trends, and issues in the philanthropic sector.
- Review and update current TGS curricula and course materials to reflect course evaluation results, instructor feedback, new Johnson Center products, new research/trends/opportunities in the field, etc.
- Work with TGS/Learning Services team to scope projects and identify the learning needs of potential TGS customized course clients and curate content/learning activities to meet clients’ needs.
- Review and update TGS marketing materials to ensure they reflect current course content and objectives.
- Refine and support the TGS instructor onboarding process.
- Work with TGS team to define and implement overall program goals and objectives.
- Other program and project roles within Learning Services and the Johnson Center, as assigned.
Responsibilities – Non-Essential Functions:
- Write blog posts in support of Johnson Center programming
- Collaborate with JCP staff to monitor and develop Center processes (i.e. working norms)
- Limited travel required for client-based work, presentations and relationship development.
Salary: The approximate salary range for the position is $55,000 - $75,000 depending on experience and skill sets. The Program Manager position is eligible for the GVSU AP benefits package including paid vacation and sick time, health insurance, and retirement plans. This full-time, onsite position does offer some level of flexible work arrangements.
Department/Division: Dorothy A. Johnson Center for Philanthropy/ Center for Scholarly and Creative Excellence
Campus: Grand Rapids Pew Campus, Allendale Campus, Detroit Center
How to Apply: Apply online at jobs.gvsu.edu and select “Apply now”. Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references. Applicants selected for interviews will be required to submit official transcripts prior to the interview. If you need assistance, please call Human Resources at 616-331-2215.
Application Deadline: Review applications of applications will begin November 14, 2022, and the posting may be closed at any time at the discretion of the university.
Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.
Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to the Title IX Coordinator, 4015 Zumberge Hall, firstname.lastname@example.org, (616) 331-9530.
The University will provide reasonable accommodations to qualified individuals with disabilities. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.
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