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WGVU Membership Coordinator - University Relations

Apply now Job no: 493454
Work type: EAP - Executive, Administrative, Professional
Location: Grand Rapids
Categories: Communications/Public Relations/Marketing

Summary: The Membership Coordinator will assist in the day-to-day administration of WGVU, PBS, and NPR general development operations and membership stewardship, while managing a portfolio of entry-mid level and planned giving donors with focus towards growth and cultivation.

Responsibilities – Essential Functions: 

  • The Membership Coordinator will assist in the day to day administration of all WGVU, PBS, and NPR general development operations, while managing a portfolio of entry and mid-level donors with focus towards growth and cultivation.
  • This is a primarily internal-focused position, while there will be some opportunities for general fund and donor development that will be externally facilitated.
  • The Membership Coordinator is a key member of the Development team, reporting to the Development Manager. This is an opportunity to join an exceptionally productive results-oriented team and grow your career in philanthropy.

Required Qualifications:

  • Demonstrated proficiency working with databases and reporting software
  • Demonstrated experience working with members/donors
  • Demonstrated verbal and written communication skills
  • Valid drivers license and reliable transportation
  • Ability and willingness to work nights and weekends as needed
  • Bachelor’s Degree or equivalent related experience

Preferred Qualifications:

  • On-air pledge experience
  • Public Broadcasting experience

Responsibilities include:

  • Assist Membership Officer in conducting WGVU FM and AM Radio Pledge Drives and attain budgeted goals.
  • Provide support in the design and implementation of the calendar year-end fundraising campaign, Giving Tuesday efforts, and the fiscal year end campaign. Strong writing, editing, and proofreading skills required.
  • Planned Gift prospecting/stewardship in coordination with Development Manager.
  • Coordinate identification and relationship building of new donors (acquisition and retention) and assist in the development of new fundraising opportunities. Development of the WGVU New Donor Development program and associated goals.
  • Database and Membership report generation and maintenance. Prepare reports for CPB, PBS, CDP, NPR and others as needed. Work with Development Manager to track/monitor budget and accounting expenses for development and membership activities.
  • Assist with major gifts reports and thank you letters.
  • Articulate accurately and effectively, the mission, vision and values of WGVU Public Media, PBS, NPR, and public media in general. Participate in WGVU on air (television and radio) fund drives as on-air talent, support, and at WGVU events.
  • Work collaboratively with other members of the development and accounting teams; Development Manager, Membership Officer, General Manager and other staff and volunteers.
  • Work closely with WGVU Development manager to conduct day to day Membership responsibilities. This would include administration of the WGVU Kids Clubhouse, Vehicle donations, day sponsor program, station tours, Membership radio drives, PBS Kids mascots, and other duties as assigned.
  • Lead WGVU/PBS Passport Customer service efforts and work with the Development and Membership team on Passport communication and revenue growth strategies.
  • Work with Development department to achieve all department monthly, quarterly, and annual development revenue performance goals.
  • Serve as an assistant point of contact for development and community engagement activities, providing logistical support for meetings, events, and other various programs.
  • Be current with best practices within Public Media Membership and Development as well as Non Profit Philanthropy.
  • Communicate effectively and timely with customers and station personnel to provide the highest level of service to our customers and colleagues. Handle paperwork and complete all required tasks required to properly service customer needs.
  • Represent WGVU with professionalism and integrity.
  • Other duties as assigned.

Salary:  $36,000-$45,000 plus benefits

Department/Division:  WGVU Public Media/University Relations

Campus: Grand Rapids

How To Apply: Apply online at and select “Apply now”. Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail address for three professional references. Applicants selected for interviews will be required to submit official transcripts prior to the interview. If you need assistance, call Human Resources at 616-331-2215.

Application Deadline: Consideration of applications will begin immediately and the posting may be closed at any time at the discretion of WGVU Public Media.

Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to Theresa Rowland, Title IX Coordinator, 4015 Zumberge Hall,, (616) 331-9530.

The University will provide reasonable accommodations to qualified individuals with disabilities. See TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

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