Grand Valley State University has a COVID-19 Vaccine requirement that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

Open Positions

Application Accommodations:

If you are unable or limited in your ability to access our career website as a result of a physical or mental impairment, please contact Human Resources at (616) 331-2215 or hro@gvsu.edu to request a reasonable accommodation. You may also access this resource to request accommodations prior to or during the interview process. Your privacy is important to us, therefore, we will only share information regarding accommodations on a need to know basis.

Director of Student Health Services

Apply now Job no: 494155
Position type: EAP - Executive, Administrative, Professional
Location: Allendale
Categories: Student Services

SUMMARY

The Division of Student Affairs is seeking a Director of Student Health Services to lead the day-to-day administrative responsibilities for student health services including supervision of the campus health center.  The Director provides leadership and oversight with strategic planning, budget, and implementation and evaluation of services and programs.  The Director will assist in developing strategic guidance for student wellbeing at GVSU and will advise senior administrators on student and public-health related matters.

This key role will ensure best practices are followed in the delivery of health services including staffing, student immunization and insurance compliance, and that all state and federal guidelines and regulatory compliance are upheld. The Director of Student Health Services will work collaboratively with the Medical Director on the provision of medical services and serve on a team to assist and provide leadership in the management of campus public health emergencies. The Director will work collaboratively with other student support services and health educators on campus including, but not limited to: the University Counseling Center, Dean of Students CARE team, Alcohol and Other Drug Services, Recreation and Wellness, and the Campus Dining dietician. 

PRIMARY DUTIES

  1. Oversee current outsourced Campus Health Center (CHC) contract; assure students are supported with best practice service; integrate CHC into the Division of Student Affairs planning, decision-making, and service-delivery.
  2. Regularly meet with the Campus Health Center lead administrative representative to review key performance indicators (i.e. visits, chief diagnosis, wait times, student satisfaction, etc.).
  3. Work with Campus Health Center to ensure that insurance navigator services assist uninsured and underinsured students and pre-qualify students for self-pay fee schedule.
  4. Examine and address student health issues at all levels of the socio-ecological model (intrapersonal, interpersonal, institutional, community, and public policy).
  5. Using an equity-minded lens, develop strategic plans, goals, and measurable objectives for student health services.
  6. Collaborate with key stakeholders to develop a comprehensive approach to health for students.
  7. Work to advance health equity and improve responsiveness to the needs and experiences of marginalized communities.
  8. Direct the development, implementation, analysis, and distribution of periodic student health surveys that 1) provide baseline and follow-up health data, 2) identify departmental needs and priorities, 3) evaluate effectiveness of interventions, and 4) track trends in student health status and behavior.
  9. Develop or participate in a network of student health and wellbeing professionals to stay professionally current, inform university decisions, and assure best practices.
  10. Oversee the student health insurance program including renegotiation of the contract, marketing of the opportunity, as well as daily correspondence to student questions and concerns.
  11. Facilitate student communication related to health needs (e.g. state required communication to students on bacterial meningitis, student health insurance open enrollment).
  12. Oversee university immunization policies and compliance.
  13. Assist with the execution of university response to public health emergencies including emergency/crisis communication, infectious disease contact tracing infrastructure, testing protocols, and other related response strategies.
  14. Develop relationships with community healthcare providers to ensure appropriate referrals for students requiring specialized care.
  15. Investigate a university-sponsored student health plan and other future possibilities that may improve the care of students.
  16. Prioritize affordable targeted services to low income and uninsured students.
  17. Serve on DSA and select campus committees as needed.
  18. Performs other duties as required/assigned by supervisor.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

  • Master's degree in Health Care Administration or related field.
  • At least five (5) years of related professional experience.
  • Demonstrated leadership and administrative abilities related to health services.
  • Demonstrated commitment to implementing best practices and policies in order to promote diversity, equity, and inclusion.
  • Ability to administer department budgets and oversee health services contracts.
  • Ability to represent the University with external agencies including local public health departments and community health services.
  • Ability to manage public health crises.
  • Must have strong interpersonal and communication skills.

KNOWLEDGE, SKILLS AND ABILITIES PREFERRED

  • Five (5) years of progressively responsible student health-related experience (ideally in higher education).
  • Understanding of college and university environments and appreciation of college student development.
  • Understanding of legal liability issues and confidentiality standards as they relate to college health care.
  • Experience in healthcare business functions including revenue models, health insurance, billing and financial processes, and management of electronic medical records.
  • Experience in organization and supervision of healthcare staff.
  • Understanding of effective health promotion and education.
  •  

WORKING CONDITIONS

Normal office environment.  Some travel may be required.

Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.

The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.

SALARY: $71,000- $100,000 

DEPARTMENT/DIVISION: Dean of Students/Division of Student Affairs

CAMPUS: Allendale

HOW TO APPLY: Apply online at jobs.gvsu.edu and select "Apply now".  Please include a cover letter and resume.  The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail address for three professional references. Applicants selected for interviews may be required to submit official transcripts prior to the interview. If you need assistance, call Human Resources at 616-331-2215. For questions related to the position requirements, please contact Kate Harmon, Acting Associate Dean of Students at harmonka@gvsu.edu

APPLICATION DEADLINE:  Consideration of applications will begin on May 20 2022 and the posting may be closed at any time at the discretion of the University.

Grand Valley State University has a COVID-19 Vaccine requirement that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to the Title IX Coordinator, 4015 Zumberge Hall, titleix@gvsu.edu, (616) 331-9530.

The University will provide reasonable accommodations to qualified individuals with disabilities. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

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