Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

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If you are unable or limited in your ability to access our career website as a result of a physical or mental impairment, please contact Human Resources at (616) 331-2215 or hro@gvsu.edu to request a reasonable accommodation. You may also access this resource to request accommodations prior to or during the interview process. Your privacy is important to us, therefore, we will only share information regarding accommodations on a need to know basis.

Simulation Assistant - Simulation Center

Apply now Job no: 494407
Position type: PSS - Professional Support Staff
Location: Grand Rapids
Categories: Kirkhof College of Nursing

Job Summary: 

Provide administrative and confidential clerical support for the Simulation Center including answering telephones, providing customer service for students/faculty/staff, managing calendars and correspondence, maintaining electronic/paper record keeping systems and materials, tracking data and coordination and implementation of projects and events.

Essential Functions:

  1. Responsible for greeting and welcoming guests, receiving, and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings, and coordinating office activities.
  2. Compiles data from a variety of information sources and prepares reports for the Simulation Center as requested/needed by staff.
  3. Support assessment lab staff with hiring, including onboarding paperwork, scheduling, and payment of student workers.
  4. Support Standardized Patient (SP) and Simulation Voicer (SV) Programs with hiring, including onboarding paperwork, scheduling work dates, arranging parking, confirm work dates, submit payment requisitions, compile manuals, and maintain database of SP and SV pools.
  5. Coordinate Simulation departmental meetings and events which includes room reservations, IT/AV equipment set up for meetings, guest speaker arrangements, creating simulation folders for guests, disseminating visitor parking information and passes, minutes recording and any other details necessary for the event.
  6. Coordinate search process for simulation employment searches.
  7. Coordinate departmental new staff orientation (id card, parking, phone, computer, IT access/codes, banner orientation, etc.)
  8. Submit work order requests for routine maintenance or cleaning of facilities.
  9. Coordinate IT service requests and departmental staff’s technology needs.
  10. Process travel and reimbursement vouchers for simulation team.
  11. Enter and manage payroll hours in Ultratime for standardized patients and simulation voicers
  12. Backup supervisor for approval of Ultratime hours for student workers
  13. Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division.
  14. Organize and schedule Simulation Center tours and assist with organizing external simulation-based events.
  15. Create and maintain a filing system for simulation materials (contracts, documents, etc.).
  16. Ensure proper data management and reporting of Simulation Center events and Contact Hours, in accordance with SSH standards
  17. Responsible for scanning and all data entry of information needed for the Simulation Center.
  18. Order office supplies and maintain inventory needed for staff to be successful.
  19. Track and reconcile purchase card expenses, prepare expense reports, and properly allocate expenses to appropriate account

Non-Essential Functions:

  1. Performs other duties as assigned.

Required Qualifications:

  • High school graduate or equivalent.
  • Minimum of four years of relevant work experience.
  • Demonstrated administrative and organizational skills.
  • Experience with various computer software applications such as Microsoft Office and/or equivalent.
  • Data entry experience.
  • Typing and spelling competency with grammar and proofreading skills.
  • Possess strong verbal and written communication skills.
  • Demonstrated experience to successfully provide quality customer service.
  • Demonstrated experience to successfully work independently, organize own work and coordinate work activities of others.
  • Demonstrated experience to successfully coordinate large projects.
  • Demonstrated experience to successfully handle multiple demands efficiently.
  • Demonstrated experience to successfully organize and prioritize workload.
  • Demonstrated experience to successfully navigate challenging situations in the workplace, while using good judgement.
  • Demonstrated experience to successfully work under pressure and meet deadlines.
  • Demonstrated experience to successfully maintain satisfactory work performance and attendance records.
  • Ability to successfully maintain positive intercultural and interpersonal relationships.

Preferred Qualifications:

  • Demonstrated knowledge and understanding of FERPA privacy laws.

Supervision Received:

  • Receives minimal supervision from a designated supervisor. Much of the work is self-initiated.  Person is expected to function with considerable independence and apply appropriate policies and procedures within the assigned area of responsibility.

Supervision Exercised:

  • Hire, train, schedule and coordinate the work of student employees and may act as lead worker to PSS staff members within the department/unit/division. 

Physical Demands:

  • To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individuals currently holding this position and additional duties may be assigned.

Salary: C-4 Level. Minimum starting salary of $20.17

Campus: Grand Rapids

Job Type: 12 month, Full Time, Monday through Friday 8am-5pm

How to Apply: Apply online at jobs.gvsu.edu and select "Apply now".  Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail addresses for three professional references including at least one supervisor.  If you need assistance, call Human Resources at 616-331-2215.

Application Deadline: October 8, 2022

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to the Title IX Coordinator, 4015 Zumberge Hall, titleix@gvsu.edu, (616) 331-9530.

The University will provide reasonable accommodations to qualified individuals with disabilities. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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