Student Services Specialist - Center for Adult & Continuing Studies
Job no: 494495
Position type: EAP - 12-Month Adjunct AP (Administrative Professional)
Location: Grand Rapids
Categories: Office of Graduate and Lifetime Learning
This position will provide inclusive and intentional academic support and guidance for adult learners interested in Grand Valley. This role will also help support retention initiatives in adult degree programs. The ideal candidate will have experience with adult learners and familiarity with current trends and best practices in advising. This position is .75 FTE (30 hours per week).
Advising for current students and Pre-admissions advising support
- Meet individually with prospective and current students
- Create academic plans for graduation, clarify GVSU policies, refer students to campus resources
- Assist students in identifying educational opportunities aligned with personal and professional goals
- Audit, monitor, and evaluate individual student academic progress (including outreach to unregistered students)
- Identify and implement outreach for students experiencing academic difficulties and provide timely intervention strategies in adult degree programs
- Develop and promote communication and resources to benefit adult student success, including a monthly newsletter
- Create opportunities for students to connect inside classes with collaboration with alumni, career services, faculty…etc. Particularly in INT 100, INT 301, INT 495
- Pulse surveys as identified
- Identify ways to celebrate graduating students and build community with adult degree program alumni
- Support adult learner recruitment efforts
- Support recruiter as back up at events
Performs other duties as required/assigned by supervisor
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED
Required Qualifications and Education:
- Bachelor’s degree and two years of relevant experience in higher education, career advising, program planning, public administration, or human services related field
- Outstanding interpersonal, communication, and organizational skills.
- An understanding of and preference for collaborative approaches to planning and problem-solving.
- Demonstrated innovative and independent decision making
- Demonstrated ability to work with adult learners
Preferred Qualifications and Education:
- Demonstrated experience working in a college setting with adult learners
- Familiarity with computer student information systems and web-based records and registration programs.
Normal office environment.
Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
SALARY: Commensurate with experience
DEPARTMENT/DIVISION: Center for Adult and Continuing Studies
CAMPUS: Pew Campus
HOW TO APPLY: Apply online at jobs.gvsu.edu and select "Apply now". Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail address for three professional references. Applicants selected for interviews may be required to submit official transcripts prior to the interview. If you need assistance, call Human Resources at 616-331-2215.
APPLICATION DEADLINE: The review process will begin on November 15, 2022 and continue until the position is filled. The posting may be closed at any time at the discretion of the University.
Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.
Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to the Title IX Coordinator, 4015 Zumberge Hall, firstname.lastname@example.org, (616) 331-9530.
The University will provide reasonable accommodations to qualified individuals with disabilities. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.
Advertised: Eastern Standard Time
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