Assistant Director, CLAS Academic Advising Center
Job no: 494593
Position type: EAP - Executive, Administrative, Professional
Categories: College of Liberal Arts & Sciences
Summary: The Assistant Director of the College of Liberal Arts and Sciences (CLAS) Academic Advising Center is responsible for serving as a member of the CLAS Advising Center leadership team and assisting in the overall operation of a full-scale professional advising program in the College. This position will focus on leading and supervising a team of advisors who focus on supporting students pursuing degrees in teaching-related areas. This includes developing and maintaining positive, collaborative relationships with partners in the College of Education and Community Innovation. Must have a demonstrated commitment to student success and equitable educational access and achievement.
- Provide leadership for the “teaching team” in CLAS Academic Advising Center.
- Supervise advisors and graduate assistant(s) assigned to the teaching team including goal-setting and performance reviews
- Provide training and continuous professional development on relevant curricula, policies, and procedures for majors to the teaching team (and other advisors when appropriate)
- Coordinate appropriate programming and outreach to relevant students
- Assign professional advisors to students served by the teaching team
- Serve as the lead for advising involvement in curriculum updates and changes related to teaching-related majors
- Coordinate regular meetings between CLAS Advising and education advisors/faculty.
- Develop and maintain positive relationships with units and faculty liaisons involved with majors in the teaching team
- Oversee front-desk and reception operations.
- Hire, train, and supervise the Office Coordinator
- Support the Office Coordinator in the hiring, training, scheduling, and supervision of student employees
- Ensure constituents are receiving outstanding customer service through reception at the front desk(s), phone, email, and zoom
- Serve as a member of the CLAS Academic Advising Center leadership team
- Work closely with the Director on the overall vision and implementation of advising services for students in CLAS
- Provide input into the budget and operations of the CLAS Advising Center
- Represent CLAS on campus committees and task forces as deemed appropriate
- Lead and coordinate special programming in the Advising Center as needed including coordination of CLAS responses to CARE reports
- Coordinate support for graduate assistant advisors
- Assume the responsibilities of the Director when Director is not available
- Provide exemplary academic advising for students in CLAS programs:
- Answer questions regarding degree requirements and curriculum
- Set up or review degree progress plans
- Assist with course selection and registration questions or issues
- Assist with understanding and following university policies and procedures
- Serve as a point of contact for anyone interested in CLAS programs
- Provide information regarding additional resources, programs, and services that will aid student success
- Referrals to the appropriate department or person for further assistance, when necessary
- Assist with Transfer Student Advising and Registration and New Student Advising and Registration
- Maintain student advising records
- Performs other duties as required/assigned by the manager.
Required Qualifications and Education:
- Earned master’s degree
- Minimum of five years of demonstrated academic advising experience
- Demonstrated experience in supervising the work of others
- Demonstrated leadership skills
- Demonstrated experience in program planning and coordination
- Demonstrated preference for collaborative approaches to problem-solving
- Demonstrated strong interpersonal, oral/written communication and organizational skills
- Demonstrated ability to work with diverse students and a commitment to diversity, equity, inclusion, and access
- Demonstrated administrative experience. This could include managing budgets, project management, strategic planning and/or assessment.
Preferred Qualifications and Education:
- A master’s degree in a related field (Student Affairs or Educational Leadership)
- Understanding of student transition and success issues
- Experience with strategic, proactive models of academic advising
- Evidence of experience working with students pursuing teaching professions
- Experience in strategic planning and assessment
Salary: $60,000 - $64,966, Commensurate with Experience
- Normal office environment. Some travel may be required.
- May require work hours beyond the typical 40-hour work week and outside of the 8:00 – 5:00 work day.
Physical Demands: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The information contained in this job description is for compliance with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the duties performed for this position. Additional duties are performed by the individual currently holding this position and additional duties may be assigned.
The above statements are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list of all responsibilities, duties and skills which may be required.
Department/College: The College of Liberal Arts and Sciences (CLAS) is the largest college at Grand Valley, offering over 50 bachelor's degrees and a growing number of advanced degrees in the natural and mathematical sciences, the fine arts and humanities, and the social sciences. CLAS is a student-centered and diverse learning community that engages in critical inquiry, extending knowledge to enrich and enliven individual and public life. Our faculty are active teacher-scholars committed to equitable, inclusive, career-connected, and community-engaged liberal arts and sciences education. There are many opportunities for collaboration within CLAS and across a broad group of partners on and off campus. We are interested in attracting a cohort of new faculty committed to these core values as we seek to foster a community where members from all backgrounds can live, learn, and thrive together.
Campus/University: Grand Valley University (GVSU) is a public comprehensive institution located in West Michigan with campuses in Allendale, downtown Grand Rapids, and Holland, plus centers in Detroit, Muskegon, and Traverse City. The University attracts more than 23,000 undergraduate and graduate students with high-quality programs and state-of-the-art facilities and has been nationally recognized for innovativeness and its contribution to students’ social mobility. The greater Grand Rapids metropolitan area has a population of around one million, is affordable, and offers rich cultural amenities. Grand Valley is located within easy driving distance of Chicago, Detroit, Lake Michigan beaches, and many other superb summer and winter recreational venues. Information can be found at Community Resources - Human Resources - Grand Valley State University (gvsu.edu). Grand Valley is highly rated for safety, sustainability, and veteran and LGBTQ friendliness, and is committed to supporting employees and their families in work-life balance. The university seeks to create an inclusive and diverse environment for faculty and students while promoting enrichment of society through excellent teaching, active scholarship, and service. More information can be found at Grand Valley State University (gvsu.edu).
How to Apply: Please include a cover letter, resume, and statement of your student success philosophy. The online application will allow you to attach these documents electronically. On the application, you will be required to provide the names, phone numbers, and e-mail addresses of three professional references. If you have questions or need assistance, call Human Resources at 616-331-2215.
Application Deadline: The review process will begin on February 18 and applications will be accepted until the positions are filled. The posting may be closed at any time at the discretion of the University.
Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.
Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to the Title IX Coordinator, 4015 Zumberge Hall, firstname.lastname@example.org, (616) 331-9530.
The University will provide reasonable accommodations to qualified individuals with disabilities. See www.gvsu.edu/affirmative/. TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.
Advertised: Eastern Standard Time
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