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Director, Project Management Office - Information Technology

Apply now Job no: 493394
Work type: EAP - Executive, Administrative, Professional
Location: Allendale
Categories: Information Technology


The Director, Project Management Office (“PMO”) is responsible for developing and managing the Information Technology project portfolio, project management, service management, business process analysis and communications functions.  Works collaboratively with the campus community as well as Information Technology staff to ensure projects meet the university strategic goals and objectives as well as follow IT governance. Ensures projects are completed on time and within budget.  The Director, Project Management Office reports to the Associate Vice President and Chief Information Officer (“CIO”).  The position will supervise project management staff and lead cross-functional project efforts for the university. 

Required Qualifications and Education:

  • Bachelor's degree. 
  • Professional certification in Project Management
  • Minimum two years’ experience in leading and executing project management in a professional environment
  • Minimum two years’ experience hands on project management in a professional environment
  • Supervision experience
  • Excellent written and verbal communication skills, interpersonal and collaborative skills
  • Demonstrate successful interpersonal skills
  • Experience with scheduling and resource management
  • Demonstrate problem solving capabilities
  • Ability to adapt to changing priorities and demands
  • Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals.
  • Ability to work in a fast-paced environment, reliable, high degree of initiative, and ability to work with little supervision. 

Preferred Qualifications and Education:

  • 5+ years leading a PMO or PM team
  • Demonstrated experience building out a PMO, PM team
  • Professional project management certification in one or both of the following:
    • ITIL Strategic Leader (SL) or higher certification
    • Project Management Professional (PMP)
  • Professional Business Analyst certification (PBA)
  • Experience working in a Higher Education setting

Responsibilities – Essential Functions:

  • Development of a Project Management Office
  • Management of the university enterprise project portfolio applications
  • Recommend project management applications and tools
  • Develop and maintain project requirements and standards based on enterprise best practices
  • Develop and maintain business relationships with university constituents for project success
  • Develop project lifecycle and assessment processes
  • Oversee planning and change control processes for projects
  • Ensures projects meet approved requirements and standards
  • Ensures projects are completed on time and within budget
  • Manage complex IT projects
  • Participate in project planning meetings
  • Oversee strategic communication to campus regarding project portfolio
  • Participate in IT Governance regarding university projects
  • Hiring and evaluation of personnel under the Project Management office
  • Supervision and training of project managers, adhering to best practices around project methodologies and tools
  • Provide business analysis on projects to guide priorities and strategic decisions
  • Manage vendor relations and contract management
  • Provide analysis, metrics and reporting on projects
  • Adapt to change based on priorities or analytics, and re-position staff as needed
  • Advisory role for strategic decision making
  • Participate in evaluation and selection of new technologies
  • Estimate project resources
  • Identify and resolve project issues

Responsibilities – Non-Essential Functions:

  • Perform special projects and other duties an assigned.

Salary:  Commensurate with experience

Department/Division:  Information Technology

Campus: Allendale

How To Apply: Apply online at and select "Apply now".  Please include a cover letter and resume. The online application will allow you to attach these documents electronically. On the application, you will be required to provide names, phone numbers, and e-mail address for three professional references. Applicants selected for interviews will be required to submit official transcripts prior to the interview. If you need assistance, call Human Resources at 616-331-2215.

Application Deadline:  Consideration of applications will begin immediately and the posting may be closed at any time at the discretion of the University.

Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests have the right to be free from acts of harassment and discrimination, including sexual misconduct, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, sex/gender (including gender identity and expression), sexual orientation, veteran or active duty military status or weight. The University will provide reasonable accommodations to qualified individuals with disabilities. See TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

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