Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

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If you are unable or limited in your ability to access our career website as a result of a physical or mental impairment, please contact Human Resources at (616) 331-2215 or to request a reasonable accommodation. You may also access this resource to request accommodations prior to or during the interview process. Your privacy is important to us, therefore, we will only share information regarding accommodations on a need to know basis.

Visiting Librarian, Operations and User Services Librarian

Apply now Job no: 494513
Position type: FAC - Visiting Faculty - 1st Year - 12 Months
Location: Allendale
Categories: University Libraries

The Operations & User Services Librarian will collaborate with Operations and User Services department stakeholders (student colleagues, professional support staff, and management) to enhance process development, documentation, and training initiatives. The person hired for this position will lead the creation of more sustainable operating approaches and address short-term critical management process improvements in management. The position will provide key operational coverage for public services. The person hired for this position will demonstrate a commitment to student success centered through inclusion, diversity, equity, and accessibility (IDEA) for all. This position will report to the Director of Operations and User Services (Emergency Preparedness) and work closely in support and collaboration with two other managers. This is a 40 hours/week position that works routinely between two or three library locations. There is limited work from home flexibility in line with campus policy, though it can occur occasionally.

This position will give the selected candidate the opportunity to:

CREATE— Lead process improvements across the department to streamline and reduce bottlenecks. Create standard operational procedures documentation for all teams across the department to enhance efficiency, transparency, and shared understanding of work processes.

COLLABORATE— Develop training programs, synchronous and asynchronous, to ensure staff and student colleagues’ inclusive public services competencies. Training needs includes onboarding processes for new and temp staff, de-escalation protocols, patron accounts and troubleshooting, and inclusive customer service philosophy applications. Collaborate on the implementation of new library systems and associated trainings for staff and student colleagues.

PARTICIPATE — Learn how to troubleshoot our Automated Storage and Retrieval System (ASRS). Work as part of a four person on call rotation in support of weekend operations. Work with staff and student colleagues to delivery frontline library services, open, or close the libraries.

GROW— Develop project management, collaboration, leadership, design, and facilitation skills. The person in this position will have opportunities to work with staff at all levels in the organization and get a better sense of the operational functions in an academic library setting.

GVSU and the GVSU Libraries have a culture that encourages professional growth and development. Funding and support for professional development is available for request based on individual and organizational needs.

DISCOVER more about the benefits GVSU offers by visiting, the GVSU Wellness website, or the GVSU HR site

Salary range: $50,000 - $55,000

We would like the individual to start the position in the first quarter of 2023. We can negotiate a start time with the successful candidate with this timeframe in mind.

Interested in applying?  Go and search for Visiting Librarian. Application deadline is November 30, 2022. A complete application will include: (1) a cover letter addressing how you meet the qualifications, your motivation to work at GVSU, and your commitment to inclusion with examples of addressing diversity, inclusion, and equity in your work. Successful candidates will need to address all the required qualifications in their application materials, but we invite candidates who may need to develop any of the preferred qualifications on the job to apply. (2) Resume, (3) contact information of three professional references to contact only after candidate approval, and (4) degree transcripts (unofficial issued to students are acceptable to apply). The online application will allow applicants to attach these documents electronically. If you need assistance, call Human Resources at 616-331-2215. 

Questions? Feel free to contact Brian Merry at, search committee chair.

Required Qualifications

  • MLIS or equivalent library and/or information science degree in progress 
  • Ability to work independently and collaboratively to achieve outcomes
  • Ability to communicate effectively and respectfully across all levels of the organization 
  • Ability to manage time effectively, set priorities, and meet deadlines
  • Demonstrated commitment to IDEA and ability to contribute to a healthy, inclusive working and learning environment

Preferred Qualifications

  • Demonstrated creative and innovative problem-identification and problem-solving skills
  • Experience with project management tools
  • Understanding of creating training materials
  • Experience in any library operations, circulation, patron services, or access services environment 

Grand Valley State University Libraries are a recipient of the Association of College and Research Libraries 2012 Excellence in Academic Libraries Award and a member of the ACRL Diversity Alliance. GVSU is a public Doctoral/Professional regional university anchored in Liberal Education. The University is located in west Michigan with campuses in Allendale, Grand Rapids and Holland, plus centers in Muskegon and Traverse City. The University attracts more than 24,000 students with high quality programs and state-of-the-art facilities. The greater Grand Rapids metropolitan area has a population of over one million, is rich in cultural amenities, and within easy driving distance of superb summer and winter recreational venues. 

Grand Valley State University has a COVID-19 Vaccine policy that requires all faculty, staff and students to be vaccinated. New hires will be expected to adhere to the policy unless they are eligible for allowable exemptions or postponement. We will require proper documentation upon hire. Up-to-date information can be found on our Lakers Together website.

Grand Valley State University does not discriminate against students, faculty or staff in any of its employment practices or in its educational programs or activities. Grand Valley State University is guided by values for inclusiveness and community which are integral to our mission to educate students to shape their lives, their professions, and their societies, and to enrich the community through excellent teaching, active scholarship, and public service. The University is an affirmative action, equal opportunity institution. It encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. Members of the University community, including candidates for employment or admissions, and visitors or guests, have the right to be free from acts of harassment and discrimination, which are prohibited if they discriminate or harass on the basis of age, color, disability, familial status, height, marital status, national origin, political affiliation, race, religion, veteran or active duty military status or weight. In addition, Grand Valley is required by Title IX of the Education Amendments of 1972 to ensure that none of its education programs and activities discriminate on the basis of sex/gender. Sex includes sex stereotypes, gender identity, gender expression, sexual orientation, and pregnancy or parenting status. The Office for Title IX and Institutional Equity serves as a resource for the GVSU community and assists individuals who may have been impacted by discrimination or harassment in connecting with resources, imposes measures that protect or support access to programs and activities, and oversees the university’s grievance process for allegations of discrimination and harassment. Inquiries regarding the application of Title IX may be referred to the Title IX Coordinator, 4015 Zumberge Hall,, (616) 331-9530.

The University will provide reasonable accommodations to qualified individuals with disabilities. See TDD Callers: Call Michigan Relay Center at 711 (in State) or 1-800-833-7833 (out of State)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Must have the physical stamina to work long hours and/or more than 5 days per week. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The information contained in this job description is for compliance with the Americans with Disabilities Act as amended by the ADA Amendment Act (2008), Section 504 of the Rehabilitation Act of 1973, and other applicable federal and state laws that prohibit discrimination on the basis of disability. GVSU will provide reasonable accommodations to qualified individuals with disabilities upon request.

Advertised: Eastern Standard Time
Applications close: Eastern Standard Time

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